Business process management: performance improvements in the fast lane

BPM is a technology based on cooperation between management and IT. It offers enormous potential for improving efficiency, however if not properly implemented it can also affect the value chain and result in serious losses.
it-economics has been implementing successful BPM projects in the finance sector for many years, and has all the expertise you need for successful BPM implementation. We provide comprehensive support for BPM projects throughout the entire BPM lifecycle.

Our service portfolio

  • Professional support for your process analysis (i.e. via process-mining) and process design phase
  • Process documentation in line with the latest BPMN standard
  • Help in selecting the right BPM suite
  • Process automation
  • Identification of bottlenecks in processes
  • Monitoring of existing BPM solutions
  • Operational Risk Management
  • Process oriented approach across your organization
  • Official Camunda system integrator & certified partner

The benefits

  • Process optimisation thanks to reduced IT costs
  • Agile processes for adapting to technological and market changes (time-to-market)
  • Increased productivity
  • Cost reductions
  • Improved staff motivation
  • Faster processes
  • International competitive benefits
  • Control over critical success factors

We offer support throughout the entire BPM lifecycle. The earlier you implement successful BPM, the greater the benefits.


Hands-on process management

Processes are often the basis for software implementation and should be modelled, optimised and agreed upon at an early stage in consultation with stakeholders from the competent department, IT and production. Business processes can be developed dynamically in joint, professionally facilitated workshops that bring together stakeholders and consultants and employ analogue, BPMN-based elements. Processes are clearly illustrated and demonstrated using hands-on BPMN material on tables or whiteboards with the set BP notation. This dynamic opportunity to shape process building blocks and the direct input from all stakeholders makes it easy to agree on and implement new ideas, changes and modifications to working processes. In turn, this fosters a better understanding and acceptance of those processes in the long term.

Practice-based scenarios

Process analysis with no or insufficient process documentation

Uncovering optimisation potential in the process environment requires a good understanding of existing business processes and how they interact. It often takes critical process analysis to realise that existing documentation for individual processes is already out of date or does not meet current requirements. The process can reveal that full and up-to-date process documentation is not being centrally managed, but is in fact available only in the heads of individual staff members. What should be done if this is the case?

Introducing workflow automation in line with the existing IT environment

The use of workflow engines can offer great benefits in many situations. At the same time, however, the challenge of integrating workflow systems into existing processes and established IT systems should not be underestimated. How do you automate only partially existing processes using workflow engines? How do you integrate more modern BPM technologies into system components that have changed over the years, without affecting the legacy IT environment?

Process documentation in line with existing IT governance

One issue that is often underestimated but is in fact extremely important in the BPM lifecycle is standardised process documentation. How do you ensure sufficient, comprehensive, end-to-end process documentation, in particular when implementing new processes or modifying existing ones using BPM technologies? For example ARIS EPC v. BPMN diagrams.

Academic partnership with universities

We work closely with higher education institutions on new research projects. A wide range of studies and dissertation projects around BPM are supervised and supported by our colleagues at it-economics GmbH.


Would you like professional advice?
Our consultants will be glad to arrange a one-on-one consultation with you

Via E-Mail: info(at)
Via Phone: +49 89 215 488 0-0