Nearshore Center Sofia Services
Customized project management: a strong competitive advantage
Every challenge in the IT sector requires its own individually tailored project management solution. By partnering with us, you can create value through our seamlessly integrated on-site and nearshore services.
To do so, we rely on proactive communication and the use of best practices. We consistently focus on proven ITIL Service Management to ensure high-quality service delivery. In addition, our PM experts on-site will work together with the client towards successful implementation of the IT projects.
We set-up and operate project management infrastructure (such as MS SharePoint or Atlassian JIRA).
Data Analytics and Reporting
We perform reliable evaluation of key project figures in consistent and customized reporting formats.
We improve the efficiency of routine PMO tasks and optimize project management processes by the means of automation.
We design and transform business presentations into powerful slide decks facilitating MS PowerPoint and graphic design software.
We are experienced in Kanban and similar work management approaches and support routine workflows in a highly efficient and organized manner.
Software Development: Together we find the suitable solution for every problem
It starts with the vision. We use it as a starting point to outline project targets, choose appropriate technologies and develop intuitive user interfaces that transform the vision into a successful solution.
We transform standard software solutions into that piece of software that conforms to our clients' needs.
Web, Mobile and Desktop Solutions
We provide sound expertise in all relevant areas – clean code with Java/JEE, Java frameworks and tools, frontend and backend development, application servers and databases.
Testing Services and Automation
We provide high quality automated testing services for the client applications.
We maintain quality of the software products by performing bug fixing and provide continuous improvement of the software performance.
The idea of the trainings is to give a deeper understanding of important principles and practices of high quality software development by focusing on certain aspects and incorporating these principles in the normal workday.
Configuration and Customization of Atlassian Products
As an official Atlassian Solution Partner, we provide configuration services, development of customized add-ons and advice in selecting the right products from the Atlassian’s tool suite.
Application Management: Stable application environment - a key element of the business operations
Application management combines effective support, high level system maintenance and complex change management with adjustment of performance of our clients' running applications.
Nowadays, reliable applications’ performance has a strategic importance for achieving IT operational excellence and end-user satisfaction. Therefore we aim at securing the stable operation of the platforms we manage including all web applications.
We manage and provide incident identification, logging, categorization and prioritization. We quickly restore normal service in case of service interruption or reduction in quality.
We detect, log, and prioritize problems through proactive evaluation of incidents or triggered by incident escalation. We Investigate and diagnose problems, analyze and optimize current processes.
Application Deployment and Release Management
One of our core competences is support of the successful deployment of new servers, including the coordination with the server provider. We support, monitor and coordinate the deployment process of new- and patch releases.
Server Maintenance and Monitoring
We review, approve and suggest optimization of servers while supervising and maintaining the application performance standards. We monitor and analyze system parameters, analyze threads and administer the technical documentation.
Our Nearshore center in Sofia, Bulgaria is an official Atlassian Solution Partner.
As company that often follows agile approach, we recommend Atlassian because their products offer extended support for agile project management.
Our services include:
licenses: new, renewals, add-ons
consultation and support when choosing the right product
organization of trainings and seminars held by external experts
support in configuration and administration of Atlassian products